Legal
Privacy Policy
Last Updated: September 13, 2026
Hers in the Making respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website, subscribe to our emails, complete an assessment, join a waitlist or priority list, submit an application, purchase a digital experience, participate in The Making Room, contact us, or otherwise interact with Hers in the Making.
By using this website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us, including:
- your name;
- email address;
- contact information;
- responses submitted through assessments, questionnaires, forms, applications, surveys, or reflection tools;
- information you voluntarily provide about your business, career, goals, interests, preferences, or reasons for seeking our offerings;
- account or membership information;
- purchase and transaction information;
- communications you send to us;
- information you submit through community spaces, events, programs, or customer support; and
- any other information you voluntarily provide.
Some Hers in the Making experiences invite personal reflection. You are not required to provide information you are uncomfortable sharing. Please use discretion when submitting sensitive or highly personal information through forms, assessments, applications, or community spaces.
2. Payment Information
When you purchase a product, digital experience, membership, event, or other offering, payment information may be collected and processed by a third-party payment processor.
Hers in the Making generally does not receive or store your complete credit or debit card number. Payment processors may collect information necessary to process your transaction according to their own privacy policies and terms.
3. Information Collected Automatically
When you visit the website, certain information may be collected automatically through cookies and similar technologies, including:
- IP address;
- browser type;
- device type;
- operating system;
- referring pages or websites;
- pages viewed;
- links clicked;
- approximate geographic information derived from your IP address;
- date and time of visits;
- website interaction and usage information; and
- other technical information used to operate, secure, analyze, and improve the website.
Please review our Cookie Policy for additional information.
4. How We Use Information
We may use information to:
- provide and deliver our website, products, services, assessments, digital experiences, membership, events, and other offerings;
- process purchases and administer customer accounts;
- provide assessment results or requested resources;
- manage waitlists, applications, and membership enrollment;
- send transactional or service-related communications;
- send newsletters, educational content, offers, invitations, and marketing communications when permitted;
- personalize content and recommendations;
- understand which topics, resources, and offerings are useful to our audience;
- improve our website, products, membership, content, and customer experience;
- respond to questions and customer support requests;
- prevent fraud, misuse, security incidents, and unlawful activity;
- enforce our agreements and policies;
- comply with legal obligations; and
- operate and improve Hers in the Making.
We may use assessment, application, purchase, and engagement information to determine which Hers in the Making resources or offerings may be most relevant to you. Automated results or recommendations are informational and do not constitute professional advice.
5. Email Communications
If you subscribe to our newsletter, request a resource, complete an assessment, join a waitlist, purchase an offering, or otherwise consent to receive emails, we may send communications related to Hers in the Making.
Marketing emails include a way to unsubscribe.
Unsubscribing from marketing emails does not necessarily prevent us from sending transactional or administrative communications relating to purchases, accounts, memberships, applications, payments, security, or other services you have requested.
6. Cookies and Similar Technologies
We may use cookies, pixels, tags, analytics tools, and similar technologies to:
- operate essential website functions;
- remember preferences;
- understand website usage;
- measure traffic and performance;
- improve our website and marketing;
- understand whether communications or advertisements are effective; and
- where permitted and enabled, support advertising and retargeting.
Where required by applicable law, non-essential cookies will be used based on your consent.
You may review or change available cookie preferences through the website's cookie settings.
See our Cookie Policy for more information.
7. How Information May Be Shared
We do not sell personal information for money.
We may disclose information to service providers and contractors that help us operate our business, such as providers supporting:
- website hosting;
- email delivery;
- payment processing;
- analytics;
- customer relationship management;
- assessments and forms;
- membership or community functionality;
- event delivery;
- automation;
- customer support;
- security; and
- other business operations.
These providers may process information only as necessary to provide their services, subject to their applicable agreements and policies.
We may also disclose information when reasonably necessary to:
- comply with law, regulation, court order, subpoena, or other legal process;
- protect our rights, property, users, or others;
- investigate fraud, abuse, security threats, or violations of our agreements;
- enforce our Terms of Service; or
- facilitate a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
8. Community and Information You Share with Others
If you participate in The Making Room, an event, group program, discussion, community feature, or other interactive space, information you choose to share may be visible to other participants.
Hers in the Making may establish confidentiality and community expectations, but we cannot guarantee that another participant will maintain the confidentiality of information you voluntarily disclose.
Do not share information in community spaces that you would not want another participant to know.
9. Assessments and Reflective Information
Hers in the Making may offer assessments, questionnaires, prompts, and reflective experiences.
These tools are educational and reflective. They are not medical, psychological, diagnostic, financial, legal, or therapeutic assessments.
Responses may be stored and used to provide results, personalize communications, understand audience needs, improve our offerings, and recommend relevant Hers in the Making resources, subject to applicable law and your communication preferences.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.
Retention periods may vary depending on the type of information and the reason it was collected.
11. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no website, database, transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
12. Your Privacy Rights
Depending on where you live, applicable law may provide rights regarding your personal information, which may include the right to:
- request access to certain personal information;
- request correction of inaccurate information;
- request deletion of certain information;
- request information about how your information is used or disclosed;
- withdraw consent where processing is based on consent;
- opt out of certain marketing communications; or
- exercise other rights available under applicable privacy law.
To submit a privacy request, contact us using the contact information provided below.
We may need to verify your identity before completing certain requests.
13. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Where required, Hers in the Making will honor applicable rights concerning access, correction, deletion, portability, and certain uses or disclosures of personal information.
If advertising or analytics technologies are used in a way that constitutes "sale," "sharing," or targeted advertising under an applicable state privacy law, eligible users may have additional opt-out rights.
14. Children's Privacy
Hers in the Making is intended for adults and is not directed to children under 13.
We do not knowingly collect personal information from children under 13 through this website. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
15. Third-Party Links and Services
Our website may contain links to websites, podcast platforms, social networks, payment services, or other third-party services.
We are not responsible for the privacy, security, content, or practices of third parties. Review their policies before providing information to them.
16. International Visitors
Hers in the Making is based in the United States. If you access the website from another country, your information may be transferred to, processed, or stored in the United States or other jurisdictions where our service providers operate.
Applicable privacy rights may vary by jurisdiction.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last Updated" date. Material changes may also be communicated through the website or other reasonable means when appropriate.
Your continued use of the website after an updated Policy becomes effective constitutes acknowledgment of the revised Policy to the extent permitted by law.
18. Contact Us
For privacy questions or requests, please contact Hers in the Making through the Contact page or by email at support@hersinthemaking.com.