Legal
Terms of Service
Last Updated: September 13, 2026
These Terms of Service ("Terms") govern your access to and use of the Hers in the Making website, content, assessments, email experiences, digital products, memberships, programs, events, and other offerings.
By accessing this website, creating an account, making a purchase, joining a membership, or otherwise using our offerings, you agree to these Terms. If you do not agree, do not use the applicable website or offering.
1. About Hers in the Making
Hers in the Making provides educational, reflective, strategic, and community-based content and experiences concerning topics that may include identity, self-authorship, work, business, money, decision-making, ambition, life design, and personal reflection.
Our offerings are intended to provide information, questions, frameworks, perspectives, education, and opportunities for reflection and discussion.
They are not substitutes for licensed professional services.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to purchase our offerings, create an account, or participate in paid membership or programs unless we expressly state otherwise.
By using a paid offering, you represent that you meet these requirements.
3. Educational Purpose
Hers in the Making does not provide medical, mental health, psychological, therapeutic, legal, tax, accounting, investment, or individualized financial advice.
Information provided through our website and offerings is educational and reflective in nature.
You remain responsible for evaluating information, obtaining appropriate professional advice when necessary, and making your own decisions.
Please review our Disclaimer for additional information.
4. No Guaranteed Results
We do not promise or guarantee any particular personal, professional, business, financial, emotional, relationship, career, or other result.
Examples, stories, testimonials, case studies, or discussions of outcomes are illustrative only and do not guarantee that you will achieve similar results.
Your results depend on numerous factors outside our control.
5. Accounts
Certain offerings may require an account.
You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.
Do not share account credentials or provide unauthorized access to paid content.
Notify us promptly if you believe your account has been accessed without authorization.
6. Purchases and Payment
Prices are displayed before purchase and may change prospectively at any time.
By making a purchase, you authorize the applicable payment processor to charge the payment method you provide for the stated amount, including recurring charges where clearly disclosed before purchase.
You are responsible for providing accurate billing information and maintaining a valid payment method for recurring services.
Additional terms may apply to specific products, memberships, programs, events, or services.
7. Digital Products and Self-Guided Experiences
Digital products and self-guided experiences are licensed to the purchaser for personal use only unless expressly stated otherwise.
You may not:
- share login credentials;
- reproduce or distribute paid materials;
- upload materials to shared drives, communities, course platforms, AI datasets, or public websites;
- resell or sublicense materials;
- copy substantial portions for commercial use;
- create derivative commercial products based on our proprietary materials; or
- provide others with unauthorized access.
Your purchase gives you permission to use the materials according to these Terms. It does not transfer ownership of our intellectual property.
8. Membership
Participation in The Making Room is subject to these Terms and our separate Membership Terms.
Membership may include recurring billing, community spaces, live sessions, resources, and other benefits described on the applicable enrollment page.
Current Membership Terms are incorporated into these Terms by reference.
9. Community Conduct
When participating in a Hers in the Making community, event, group, program, call, or interactive experience, you agree to engage respectfully and in accordance with applicable community standards.
You may not:
- harass, threaten, abuse, intimidate, or discriminate against participants;
- solicit or pitch members without permission;
- spam or misuse contact information;
- record private sessions without authorization;
- share another participant's private information or story outside the applicable space without permission;
- impersonate another person;
- engage in unlawful conduct; or
- intentionally interfere with the safety or operation of the community.
We may suspend or terminate access for conduct that materially violates these expectations.
10. Privacy Within Community Spaces
We expect participants to respect the privacy of other participants.
However, Hers in the Making cannot guarantee that another participant will maintain confidentiality.
Use discretion when sharing personal, confidential, financial, business, relationship, health, or other sensitive information.
11. Intellectual Property
Unless otherwise stated, the website and Hers in the Making offerings, including text, frameworks, assessments, prompts, audio, video, workbooks, downloads, graphics, branding, names, program structures, and other original materials, are owned by or licensed to Hers in the Making and protected by applicable intellectual property laws.
You may use purchased or freely provided materials for your personal, noncommercial use unless we expressly grant broader permission.
No rights are granted except those expressly stated.
12. User Content
If you submit comments, responses, community posts, messages, testimonials, or other content, you retain ownership of your original content.
You grant us the limited rights reasonably necessary to host, display, store, transmit, or otherwise process that content to operate the service in which you submitted it.
We will not intentionally use private community posts or private application responses as public marketing testimonials identifying you without appropriate permission.
13. Testimonials
If you voluntarily provide a testimonial and separately authorize us to use it publicly, we may use it according to the permission you provide.
We may edit testimonials for length or clarity but will not intentionally alter their substantive meaning.
14. Third-Party Services
Our website and offerings may rely on or link to third-party services, including payment processors, email providers, podcast platforms, video platforms, community tools, analytics providers, or social networks.
We do not control and are not responsible for third-party services, their availability, or their terms and privacy practices.
15. Refunds and Cancellations
Purchases are subject to the Refund Policy displayed on this website and any additional refund or cancellation terms clearly disclosed at checkout.
Membership cancellations are also subject to the Membership Terms.
16. Live Events and Scheduling
Specific live programs, intensives, retreats, events, or services may have additional terms relating to scheduling, attendance, cancellation, travel, transfers, refunds, or rescheduling.
Those terms will be disclosed with the applicable offering and become part of your agreement when you purchase or enroll.
17. Acceptable Use
You agree not to use our website or offerings to:
- violate applicable law;
- infringe intellectual property or privacy rights;
- distribute malicious software;
- attempt unauthorized access to systems or accounts;
- scrape or systematically extract protected content without permission;
- disrupt website operations;
- commit fraud; or
- use our content or systems in an abusive or unlawful manner.
18. Termination
We may suspend or terminate access when reasonably necessary because of:
- material violation of these Terms;
- nonpayment;
- fraud or chargeback abuse;
- unlawful conduct;
- serious community misconduct;
- security concerns; or
- misuse of our intellectual property.
Termination does not eliminate payment obligations already incurred.
19. Website Availability
We may modify, update, discontinue, or temporarily suspend portions of the website or our offerings.
We do not guarantee uninterrupted or error-free availability.
20. Disclaimer of Warranties
To the fullest extent permitted by law, the website and offerings are provided "as is" and "as available."
We disclaim warranties not expressly provided by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
21. Limitation of Liability
To the fullest extent permitted by applicable law, Hers in the Making will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of or inability to use our website or offerings.
To the extent permitted by law, our aggregate liability relating to a paid offering will not exceed the amount you paid to Hers in the Making for the specific offering giving rise to the claim during the applicable period.
These limitations do not apply where prohibited by law.
22. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Hers in the Making and its owners, employees, contractors, and representatives from claims, liabilities, damages, or expenses arising from your unlawful use of our services, your violation of these Terms, or your infringement of another person's rights.
23. Changes to These Terms
We may update these Terms periodically.
The "Last Updated" date identifies the current version.
Material changes affecting existing paid services may be communicated through reasonable means where appropriate.
24. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
25. Entire Agreement
These Terms, together with applicable policies and any offer-specific agreement, constitute the agreement concerning your use of the applicable Hers in the Making service.
26. Contact
Questions concerning these Terms may be submitted through the Hers in the Making Contact page or by email at support@hersinthemaking.com.